The problem
The management system exists on paper and works day to day, but the evidence lives in different places: the non-conformity in a spreadsheet, the corrective action in an email, the indicator in a monthly report. On audit week the team stops operating to gather what was already done — and the auditor asks for precisely what can't be reconstructed after the fact: traceability and effectiveness verification.
- Non-conformities recorded without action, deadline or owner
- Corrective action effectiveness nobody verified
- Risks and opportunities assessed once and never revisited
- Documented information without demonstrable revision control
- Indicators consolidated by hand, always late
Who it's for
Quality management
Internal auditors
Process owners
Leadership
How it works
Interested parties, scope and the processes that sustain the system.
Linked to processes, with action plans and scheduled review.
Non-conformities, corrective actions and internal audits in a single flow.
Indicators and records available with no consolidation work.
What's included
Non-conformity management
Risks and opportunities
Internal audit
Documented information
QMS indicators
Management review
Measurable gains
Integrations
- Import of your existing document archive
- Deadline notifications by email and in-app
- Report export for external audits
- API to consume indicators in BI tools
Standards covered
The structure follows ISO 9001:2015 requirements and the ISO 19011 audit guidelines, both for those seeking certification and those maintaining it.
Products behind this solution
Frequently asked questions
Is it useful for companies not yet certified?
Yes. The structure follows the standard's requirements, so it serves both building a management system towards certification and maintaining it afterwards.
Does it replace the implementation consultant?
No. They still define scope, processes and criteria; the platform is where that starts operating and producing evidence, instead of living in parallel spreadsheets.
How does effectiveness verification work?
It is part of the non-conformity record, with its own deadline. An action without verification shows up as pending — which is exactly what tends to appear as an audit finding.
Can we use it across multiple sites?
Yes. Processes, indicators and audits can be segmented per site while keeping a consolidated view for management review.
What if we're audited against another standard too?
The mechanics of non-conformity, action and audit are the same for other management systems; what changes is the set of requirements applied.
Social proof
The gain doesn't show up during the audit: it shows up the week before it, which stops existing as a mobilization event.